Believe it or not, the effects of a “basic” consumer safety strategy often stretch across a business. And over an extended period of time, this strategy may do more harm than good for a company, its employees and its customers. A basic
Does your business have an effective consumer safety strategy in place? If not, your company may risk brand reputation damage, revenue losses and corporate and/or federal penalties. To better understand the importance of effective consumer safety
A business that does not report product defects puts its brand reputation, revenues and customers at risk. Ultimately, how a business approach product defects can play a critical role in its short- and long-term success. If a company takes a proac
A consumer safety fine initially may cost a business thousands or millions of dollars. However, the costs of this penalty may stretch far beyond a company’s bottom line. For example, consider what might happen if a company suffers a product
Safety is a must for today’s retailers, and businesses that fail to meet federal and/or corporate product safety mandates face severe risks. For example, a retailer that lacks the expertise and technology needed to deploy an effective consum
Walt Disney Parks and Resorts this month recalled about 3,000 defective Mickey Mouse nightlights due to a fire hazard. According to the U.S. Consumer Product Safety Commission (CPSC), liquid inside of the nightlights was found to leak onto electri
Swedish furniture company IKEA has issued a recall due to amputation hazards associated with some of its beach chairs. The U.S. Consumer Product Safety Commission (CPSC) indicated IKEA is recalling about 33,400 defective beach chairs. According to
Multinational information technology company HP has expanded its recall of lithium-ion batteries used in its notebook computers. The U.S. Consumer Product Safety Commission (CPSC) noted the defective batteries can overheat, posing fire and burn ha
Consumer safety initiatives can make a world of difference for retailers, particularly in today’s highly competitive global marketplace. In 2017, many retailers will commit substantial time and resources to drive product and service improvem
Product failures are inexcusable, particularly for retailers that possess extensive time and resources. However, supply chain problems sometimes slip through the cracks, leading a retailer to ship defective products to consumers. Ultimately, produ
