Want to make the most of the data analysis tools at your disposal? Doing so remains an uphill climb for many business managers. But with assistance from data scientists, you can receive support from experienced data experts who can help your compa
As a business manager, you likely are all too familiar with the customer experience (CX) and text analytics. However, using text analytics to achieve your customer experience (CX) goals remains an ongoing challenge, one that appears unlikely to di
Social media has transformed the interactions between customers and businesses. Now, customers can use social networks to share their thoughts and feelings about a company’s products and services with thousands of customers worldwide – all
Are you overwhelmed by the sheer wealth of customer data at your disposal? With customer data from social networks, websites and other online sources readily available, it is easy for business managers to obtain a vast array of customer insights.
How much time does your company spend examining its customer experience (CX) levels? It may take a business days, weeks or even months to sort through massive customer data sets to find out how customers might think and feel about its offerings. A
Following recent news about automating data analytics, there is a vocal contingent who maintains that data scientists are irreplaceable. Max Kanter, the leader of a recent MIT research report regarding automation, lowered the cause for alarm among