Facebook, Twitter and other social networks offer a broad range of business data. However, obtaining this information and generating meaningful insights from it can be difficult, particularly for managers who rely exclusively on text analytics. Wi
Pet supply store chain PetSmart has received a fine from the U.S. Consumer Product Safety Commission (CPSC) that could force the retailer to revamp its quality and safety protocols. The CPSC issued a $4.25 million penalty against PetSmart due to t
Comparison analysis revolutionizes customer data analysis for business managers at companies of all sizes and across all industries. To better understand the benefits of comparison analysis, let’s consider two examples. Recently, a compariso
Customer data visualization plays an important role in a company’s success. A business that has the ability to quickly and effortlessly visualize large, complex customer data sets likely can gain unprecedented insights into customer behavior
Transforming customer data into interactive charts, graphs and other illustrations is exceedingly difficult, particularly for business managers with limited time and resources at their disposal. Thankfully, a new technology is available to help ma
The U.S. Consumer Product Safety Commission (CPSC) ensures consumers can enjoy safe, reliable products. If a company fails to meet CPSC mandates, it risks revenue losses, brand reputation damage and other long-lasting problems. Ultimately, busines
Business managers want customer insights that they can use to understand consumer sentiment, the customer experience (CX) and more. Now, interactive PDF (iPDF) reporting capabilities are making it easier than ever for managers to use customer feed
Although it may seem difficult to obtain in-depth sales and marketing insights, a state-of-the-art customer relationship management (CRM) solution is available to help business professionals do just that – Salesforce. Today, Salesforce is used b
Does your business have the ability to track and analyze social data consistently? Thanks to social media analytics, business managers can gain these capabilities – and many others. With social media analytics, managers can assess social data fr
Customer data analysis is rarely simple, particularly for business managers who rely solely on text analytics. Yet a fast, effective solution is available to help managers streamline their everyday customer data analysis efforts – Self-Service T
